Press Release

May 5, 2008

Care Factor Computer Services uses automation solution from HighOrbit to manage Service Order and Trouble Ticket processes

May 5, 2008: SAINT LOUIS, MO – HighOrbit Corporation has signed Care Factor Computer Services as a client. Care Factor, through a mix of process innovations and integration with advanced technology, is dedicated to providing improved data centre facilities management services. The company is currently using HighOrbit's business process management solution to eliminate the paper flow for its Service Order and Trouble Ticket processes.

"We're using the HighOrbit product to streamline the way we dispatch and track the activities of our field service technicians," said Dan MacKay, project manager in Care Factor's Data Centre Services Group. "Workflow automation allows us to eliminate the paper trail on scheduled and non-scheduled visits to customer sites. Now our process is email and web-based, ensuring better service response and a more timely flow of information internally, and with our customers."

According to HighOrbit's Brian Dwyer, the company's business process management solution was developed to give companies greater control over the individual processes they rely on for the successful operation of their business. Clients use the web-based software solution for a diverse set of business processes from human resource management to sales, accounting and IT. "Businesses of any size or shape can benefit from the advantages of workflow automation, including: accountability, control and efficiency," he said.

Care Factor is to be the leading provider of integrated IT infrastructure solutions in Western Canada. From a base in Calgary, Alberta, Care Factor delivers several key Data Centre service components:

Data Centre Solutions

• Data Centre Assessment, Design and Construction
• IT Facilities Management
• Co-Location Hosting services
• Technology Relocation

Managed Services

• Storage and IT Infrastructure; and,
• IT systems maintenance.

Business Continuity

• BCRP® Interactive Workflow;
• Business resumption services; and,
• Disaster recovery planning and test development.

eSecurity Solutions

• Vulnerability Assessments;
• Disk Encryption Systems; and,
• Data Network Security.

For more information visit Care Factor at www.carefactor.com

HighOrbit Corporation is a software development company located in St. Louis. They serve clients worldwide with innovative business process management, designed to fit each business and help achieve a personalized application that provides operational efficiency. HighOrbit has the most versatile process management solution available. That versatility means the HighOrbit system can be applied to virtually all facts of business processes, including sales, accounting, human resources and tech support for as little as $60/month. For more information about HighOrbit’s innovative software solutions, visit online at www.highorbit.com or call Brian Dwyer at 1-877-888-3573.